BERRY & GROUSE · CUSTOMER CARE
The Estate
Offices
Thoughtful help with orders, product questions, sizes, fabrics and bespoke enquiries.
WELCOME
How can we
help today?
Whether you need help choosing a lampshade size, have a question about cushion fillings, would like to discuss a fabric-led piece or need support with an order, we’ll be happy to help.
EMAIL USinfo@berryandgrouse.com
For orders, product questions and bespoke enquiries.
LIVE CHATMonday–Friday
9am–5pm
9am–5pm
Send us a message for a quick helping hand.
REPLY TIMESWithin 24–48 hours
Every message is read personally, Monday to Friday.
WRITE TO THE ESTATE OFFICE
Send us
a message.
Share as much detail as you can, particularly for sizing or bespoke enquiries, and we’ll come back to you as soon as we can.
BEFORE YOU WRITE
You may find your answer
in the Estate first.
RETURNS
Please contact us before
returning an item.
Authorised returns should be sent to South Cottage, Ewerby Thorpe, Sleaford, NG34 9PR.
RETURNS & EXCHANGESCONTINUE THROUGH THE ESTATE
RETURN TO BERRY & GROUSE